Fees
How fees work
How paying for therapy works at Knoll Therapy, in the order people tend to ask.
Insurance we work with
Knoll Therapy is out of network with every plan, so we do not bill your insurance. That includes Medicare and Medicaid, which do not pay for sessions here. Some plans pay part of the cost of out-of-network care. Your plan decides how much, if anything.
Some PPO and POS plans reimburse out-of-network care
Health savings and flexible spending cards are accepted
If you pay yourself
You pay for each session at the end of the hour. Your fee is set out in writing before you begin, and it stays the same unless we tell you ahead of time. A limited number of reduced-fee places may be open, so ask when you write. Please give 24 hours' notice to cancel or move a session; a later cancellation may be charged, up to the fee for that session.
Receipts for reimbursement
At the end of each month you can ask for an itemized receipt, called a superbill, to send to your plan if you want to claim reimbursement. It lists a diagnosis code, which your plan will see. Whether your plan pays is its decision, and we cannot promise that it will.
An estimate in advance
If you pay without insurance, you have the right to receive a Good Faith Estimate of what care will cost before you start. We send you a written estimate before your first session. It is an estimate and not a contract, and you can dispute a bill that comes in $400 or more above it.
Checking your benefits
Because we are out of network, we do not check your benefits for you. Before your first session, call your plan and ask whether it reimburses out-of-network outpatient mental health care, what your deductible is and what share it pays.
Your fee is given in writing before the first session.
Questions about fees?
Write to us and we will answer before you book anything.